We Scoop, You Ask – FAQs Inside!

Frequently Asked Questions !

Got questions? We've got the scoop! 🐾 Check out our FAQs to learn how we keep your yard clean and hassle-free. 🚀 

Our service is designed to be hassle-free and efficient. You simply schedule a one-time or recurring visit based on your needs—weekly, bi-weekly, or custom intervals. Once scheduled, our trained professionals arrive with the proper tools, thoroughly clean your yard by removing pet waste, and leave your lawn spotless. You don’t need to be home during the service, and everything is handled with minimal disruption to your day.

DooDuty Scoopers proudly serves Winchester, VA, and surrounding regions. If you’re unsure whether your neighborhood falls within our coverage area, feel free to give us a quick call or message—our team will happily check and confirm for you.

This really depends on your lifestyle and the number of pets you have. Weekly clean-ups are the most popular, especially for homes with multiple dogs. Bi-weekly is great for households with one pet or lower activity. We also offer one-time clean-ups for special occasions or seasonal needs like post-winter yard refreshes.

After we finish scooping, we apply a light odor-neutralizing spray to your yard. This process helps eliminate lingering smells caused by pet waste and creates a fresher, more pleasant outdoor environment. The spray breaks down odor-causing bacteria without using strong artificial scents or masking agents.

Absolutely. We use only eco-friendly and non-toxic sprays that are specifically formulated to be safe around pets, kids, and plants. The solution is biodegradable, gentle on grass, and leaves no harmful residue. Our goal is to maintain a clean environment without compromising the safety of your loved ones.

Not at all. Our odor control treatment is designed with lawn health in mind. It won’t bleach, burn, or discolour your grass or landscaping. Instead, it works on the microbial level to neutralize waste odors, leaving your yard fresh without causing any visible changes to your greenery.

Yes, you can request a stand-alone odor control treatment even if you don’t need a poop scoop visit. This is great for in-between cleanings, dog runs, or high-traffic pet areas where smells build up quickly. Just let us know, and we’ll schedule a freshening visit based on your needs.

No, you don’t need to be present. As long as our team can access your yard, we’ll complete the service and follow any special instructions you’ve given, such as gate codes or pet safety preferences. You’ll return to a clean, odor-free yard—no hassle required.

We are extremely thorough and take great pride in leaving no trace of pet waste behind. Our technicians inspect all corners of your yard before finishing. Plus, if you notice any issues or missed spots, let us know within 24 hours—we’ll return and make it right, no questions asked.

We’re locally owned, professionally trained, and committed to quality. Our team is prompt, polite, and respectful of your property. We go beyond scooping by offering odor control, flexible scheduling, no-contract service, and a satisfaction guarantee. With DooDuty Scoopers, your yard will be cleaner, safer, and more enjoyable for the entire family.

Nope! Our dog poop service near your vicinity operates on a no-contract basis. It is important to note that you are allowed to cancel or adjust at any time.

Yes! We love referrals. We offer discounts for those who refer their friends to our service, and if they apply for the cleaning service, you get a reduction on the next clean-up. It is our way of showing appreciation for helping us market our services.

There are other companies out there, but here is why DooDuty Scoopers is the best:

Professionalism: We arrive promptly and complete the job to perfection.

Accessibility: We offer our services at reasonable prices and do not have fixed rates.

Environmental management: Proper removal of pet wastes – this involves the proper disposal of pet waste.

Locally owned – Our company is a local company operating in Winchester, Virginia.

Customer satisfaction assured: if you are dissatisfied with any product or service you have received from us, we will do all we can to fix the issue.